Child Protective Services

Child Protective Services: A Family's Guide

This Guide explains the role of the Department of Children and Families' social workers and other staff who team together to serve you and your family. The Guide also explains why an investigation may be taking place, a family's options and rights during the investigation, the potential outcomes of an investigation, as well as other related procedures and rights involving the Family Assessment, fair hearings, and the grievance process.

A Family's Guide to Protective Services for Children (English)

More info can be found at the Massachusetts Health and Human Services website

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